Artificial Intelligence and Consumer Fraud

Risks, Responses, and Policy Solutions

Wednesday, September 17, 2025 8:00 am - 3:00 pm

The GW Competition & Innovation Lab and the National Consumers League jointly organize the conference "Artificial Intelligence and Consumer Fraud: Risks, Responses, and Policy Solutions" on September 17th of 2025 at the George Washington University.

This conference will examine how organized criminals are leveraging Al to power the next wave of fraud, highlight best practices and Al-driven tools being used to prevent scams, and explore policy solutions needed to better protect consumers.

AGENDA

Session
Welcoming Remarks Professor Aurelien Portuese (GW Competition & Innovation Lab) Sally Greenberg (CEO, National Consumers League)
Video Interview Kara Swisher (Award-Winning Tech Journalist and Co-Host of the Pivot Podcast)
Panel 1 - How Are the Scammers Using AI? Moderator - John Breyault (Vice President, Public Policy, Telecommunications & Fraud, National Consumers League) Grace Gedye (Policy Analyst, Consumer Reports) Lana Swartz (Associate Professor of Media Studies, University of Virginia) Ben Winters (Director of Al and Privacy, Consumer Federation of America)
Break
Panel 2 - How is AI Being Used to Stop Fraud? Moderator - Aurelien Portuese (GW Competition & Innovation Lab) Abigail Bishop (Head of External Relations, Scam Prevention, Amazon) Mike Beirne (Director, Regulatory Affairs, CTIA) Fernando Lopez (Senior Director, North America and Global Partnerships & Alliances, FICO) Nick Rossman (Director, Trust and Safety Intelligence & Strategic Command, xProduct Abuse, Google)
Lunch
Keynote Conversation - "The Growing Wave of AI-Fueled Fraud" Marc Rotenberg (Executive Director and Founder, Center for AI and Digital Policy)
Panel 3 - What Are the Policy Solutions to Stop the Bad Guys and Help the Good Guys? Moderator - John Breyault (Vice President, Public Policy, Telecommunications & Fraud, National Consumers League) Prof. Joseph Dunne (Research Professor, Institute of Public Policy, George Washington University) Kate Griffin (Director, Inclusive Financial System, Financial Security Program, Aspen Institute) Jenni Katzman (Senior Director, U.S. Government Affairs, Microsoft) Kate White (Deputy Director, Bureau of Consumer Protection, Federal Trade Commission)

RSVP Now to Reserve Your Seat!

Where

Jack Morton Auditorium Media and Public Affairs Building 805 21st Street, NW Washington DC 20052

Room: Jack Morton Auditorium

Admission

Open to everyone.

Contacts

[email protected]